Parent & Student Support Office

At Nguyen Binh Khiem Secondary and High School, we believe that a student’s success stems not only from a high-quality educational environment but also from the strong, positive connection between the school, students, and their families. The Parent & Student Support Office was established to serve as a vital bridge — helping build a friendly, collaborative, and trustworthy educational ecosystem.

Functions & Roles

The Parent & Student Support Office is a dedicated unit responsible for:

• Listening, responding, and providing ongoing support to parents and students throughout the learning journey.
• Offering personalized counseling on psychological well-being, academic orientation, and career guidance.
• Receiving feedback to continuously improve the school’s academic programs and services.
• Efficiently resolving student-related matters such as academic requests, boarding issues, class transfers, or school transfers.
• Ensuring transparent, timely, and multi-directional communication among school leadership, teachers, parents, and students.

Key Services

• Enrollment Counseling: Introducing the school environment and curriculum; assisting with the admissions process.
• Ongoing Student Monitoring: Supporting student well-being — physically, emotionally, and academically — throughout the school year.
• Workshops & Seminars: Organizing events on parenting skills, career orientation, study abroad opportunities, and more.
• Multi-Channel Communication: Receiving feedback via phone, email, social media, or in-person visits for quick, responsive support.

Dedicated Team

The office is operated by a team of highly qualified professionals with deep experience in education and student counseling. Every team member works with a student-first mindset, prioritizing holistic development and student happiness in every interaction.

Our Commitment

• Respect, confidentiality, and efficiency in all communications with parents and students.
• A learner-centered approach that partners with parents to shape a healthy, fulfilling growth journey for every child.
• A philosophy of partnership built on the motto:
  “Understand the child – Understand the parent – Understand the future.”